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Friday 29 November 2013

Mystery Audit

Hi,

We are pleased to assign the following Mystery Audit to you:

The Restaurant that You have been assigned:Dominos

Reimbursement: Rs. 200/-

Dates of Audit: Sunday ,1st December 2013 

Location: Dominos , Mohta Bagh (Kalani Nagar )

Time: As per your convenience

No. Of persons you can take along with you : 2-3 

POINTS OF EVALUATION:
Ambiance:
·  Exterior Area {Signage of exterior, Display, Promotional material, entrance, main door maintenance etc.}
·  Inside area {Walk away area, Reception area (Desk cleanliness, proper sitting arrangement, windows, doors, floors, lighting, Washroom etc.}.
Customer Service:
·  Staff behavior - Acknowledgement and greeted in an acceptable time frame, bid farewell or not , body language, grooming etc
Food Quality:
·  Food and Beverage Quality (Freshness, Taste, Texture, Temperature)
·  Presentation of food appealing or not.
·  Food and beverages were served in the correct glassware and flatware.
·  Time taken to serve the order
We would like to know that how was your overall experience and if you were satisfied with the food quality and the staff service.

 SCENARIO DETAILS

 Ambiance

·   Outside Area Parking (If in Mall , then not applicable), Signage Boards, Cleanliness, and Presentation)
·  Inside Area, Lighting, Promotional Material,  Waiting Area, Reception Desk, Sitting Arrangement etc. 
·  Was there a Watchman at the Gate.How were you greeted when you entered
·  If you were being greeted within the acceptable time. If there was no table available, were you asked to wait. Please check the waiting time also. Check the waiting area if any.

Staff Service

·  How were you assisted (Did he suggested you any special offers arrived )
·  Once seated, check what all was placed on the table. If condiments were already placed then check which all condiments were placed. If kept later please mention. what all was provided.
·  Observe the clineliness of the Staff members.

 Quality:

·  Check the Quality(taste, freshness, temperature),anything in particular like aroma, garnishing of the dishes. Also, write about the taste and texture of each and every food item in detail.
·  Please check his knowledge on desserts or ice creams.

 Staff Behavior/Grooming

·  You need to observe the Staff Uniform, Behavior, Attitude and etc.
·  When you paid the bill, did he say thank you, How he thanked you, anything else he said.
·  How did he bid farewell to you- mention the parting words that were being used.
·  Get the name of the server or mention his appearance (Ht, approx age, complexion, hairstyle, any particular feature about his appearance.) 


Overall experience

·  Mention the outstanding features about McDonalds . How it is different from other fast food restaurants or if something was not upto the mark.
·  If in questions you are giving rating like GOOD, VERY GOOD, POOR to staff knowledge, quality or overall experience, then Please mention the reasons in detail. 
·  Mention any recommendation and suggestions.


Complaint Handling (Mandatory)


·  You have to raise a complaint with the staff and check how was it handled and resolved by the staff.


INSTRUCTIONS TO MAKE THE REPORT:
·  Write answers in your own words as much as possible.
·  First letter of the word should be in Capital and sentence should end with a full stop.
·  You need to explain each and every point in detail.

      2. Click photographs of the entire restaurant. Be a critic , observe each and every area and specially take pictures of the area that you feel  were not well maintained or damaged.

MANDATORY AREAS :

1. Entrance
2. Logo Board Outside
3. Walkaway area
4. Entrance Door
5. Entrance Window 
6. All counters display
7. Cash counter
8. Lights inside restaurant
9. Floor
10. Menu Boards
11. Tables and chairs
12. Washroom
13. Sink of washroom
14. Urinal of washroom
15. Tissue paper holder, dustbin, mirrors, hand dryer and all dirty areas.
16. Promotions and Danglers
17. Order Taking place
18.  Bill and Token Number Slip which is given after order
19. LCD 
20. Baby Chair ( if available )
21. Toilet walls and floors
22. Water cooler and glasses
23. Display Items
24.Staff Uniform
25. Food Ordered(Top View)
26. Party area/room
27. Staff who assisted you( server, host if any etc.)

Without all the above photographs your report will not be accepted.

 PLEASE NOTE THAT PHOTOGRAPHS SHOULD BE CRYSTAL CLEAR . THEY SHOULD NOT BE BLURRED OTHERWISE THEY WILL BE REJECTED.

Other things that need to be taken care of are:
1. IF YOU ARE NOT GIVEN THE BILLS AT FOOD COUNTER THEN PLEASE ASK FOR THE SAME FROM THE MANAGER AND IF HE ALSO REFUSES THE SAME THEN NOTE DOWN HIS NAME AND MAIL US ABOUT THIS INCIDENT.

2. ANY REPORT WITHOUT THE MANDATORY PHOTOGRAPHS AND STAFF NAME WILL BE REJECTED.
 ATTACH THE SCANNED COPY OF THE BILL IN THE REPORT.

WITHOUT BILLS, NO PAYMENT WILL BE MADE.

REASONS FOR REJECTION OF THE REPORT:

1.    If you do not send the report within 24 hours of the audit.
2.    If you disclose your identity as a Mystery Shopper.
3.    If you do not send us the report in the above mentioned format, we will return the report and you will have to correct the report within 12 hours.
4.    We will not accept the report if it is filled up in only yes or no. Please write detailed observations for each area. 
5.    If you do not respond back to our queries on time till your report has been accepted by the client.

PLEASE LET ME KNOW ATLEAST 48 HOURS BEFORE THE AUDIT DATE IF YOU ARE NOT ABLE TO GO OR YOU NEED EXTENSION.

Payment will be made within 8-10 weeks.
If your audit is found to be FAKE audit then you will be terminated immediately and your all payments will be cancelled immediately.You not supposed to reveal your identity as a Mystery shopper at any point.
Kindly make sure that you provide us with accurate and genuine information .The information that you provide us is crosschecked by the client with the help of CCTV cameras. If they find that you have not provided us with genuine and accurate information then it could result in the cancellation of your report. You would be blacklisted and would not be given any audit in future.

Surbhi Maheshwari [MBA Fin / Mktg ] 
Manager Finance
On Line Assistence :
Posted by at No comments:
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Friday 22 November 2013

FAQ

Q : Duration of Internet Marketing Training?
A : Internet Marketing training aprox 3 

Months / 6 Months 90 Minutes per day.

Q : Any certification once the training is 

successfully completed?
A : Yes. All successfull candidates shall be 

provided with dual Certification from ISIM & 

AeroSoft Certified Internet Marketing 

professional. Also they will get their names 

on all their live projects.





Q : Do I needs any previous Experience in IT or Internet Marketing Industry

A : No prior experience required for learning Internet Marketing.

Q : I wanna work only on JAVA or .Net not on only Internet Marketing ?

A : You are most welcome to learn JAVA or .Net with AeroSoft Corp.But now a days job opportunities are much more in Internet Marketing as compare to JAVA and .net. Still if you wish we conduct JAVA or .Net training with Internet Marketing

Q: What is AeroSoft Corp ?
A: AeroSoft Corp is an Aviation IT & Internet Marketing company, allows you to park your Aviation domain with us. Aviation Domain Parking is our Primary business. 
Delivering high quality, cost effective, reliable result-oriented Aviation web and Aviation e-commerce solutions on time for a global Aviation clientele. We specialize only in Aviation web management & development, Aviation search engine optimization [Aviation Internet Marketing ] 
and Aviation web marketing, Aviation e Commerce, Aviation content writing, . We build Aviation web solutions, which evolve with the changing needs of your business. We 
have a highly capable out source team of Aviation web consultants and Aviation web marketing professionals who know how to deliver results. We focus on Aviation Internet Marketing rather. AeroSoft Promote Aviation Training companies on its more then 25 AeroSoft owned Aviation portals and more then 60 Aviation web portals 35000 search 
engines.

Q: Is AeroSoft Corp a Big Company ?
A: AeroSoft Corp is not a Big Aviation Internet Marketing company. We have a very limited resources to work. most of our work we out source to local vendors and keep our quality control on all products.

Q: Does AeroSoft is a Full Service Aviation Internet Marketing services ?
A: AeroSoft is not a Full Service Aviation Internet Marketing services. Its a 100% recession proof No frill, low cost Aviation Internet Marketing services

Q: Is AeroSoft Corp a Pilot Training Co ? ?
A: AeroSoft Corp is not an Aviation training company. We only promote other training companies of Australia, Canada, Philippines and USA. AeroSoft is a b2b Aviation company 
and take Aviation Internet Marketing projects.

Q: Is AeroSoft Corp Best Aviation Internet Marketing Company ?
A: AeroSoft Corp is Indexed as India’s Best and Asia’s Finest b2b Aviation Internet Marketing company by most of the search engines including AltaVista, Google, Hotbot, 
MSN and yahoo. More then 35000 search engines world wide have indexed AeroSoft as “India's Best and Asia’s Finest b2b Aviation Internet Marketing company” One can search in any search engine with keyword “as India’s Best and Asia’s Finest b2b Aviation Internet Marketing company” And find themselves.

Q: What is basic concept Aviation Internet Marketing Company ?
A: Aviation Internet Marketing is the process of improving the volume and quality of traffic to a Portal from search engines 
via "natural" ("organic" or "algorithmic") search results. Usually, the earlier a site is presented in the search results, or the higher it "ranks," the more searchers will visit that site. Aviation Internet Marketing can also target different kinds of search, including image search, local search, and 
industry-specific vertical search engines. 

AeroSoft is very much indexed by all major search engines. For Aviation Internet Marketing AeroSoft Corp is Best in India & Finest in Asia. More then 450 Pages has been indexed by Google & Yahoo.

Q: What is basic concept of Aviation B2B Company ?
A: Aviation B2B Business to business is the process of improving the volume and quality of business and traffic to a Portal from search engines via "natural" ("organic" or 
"algorithmic") search results. Usually, the earlier a site is presented in the search results, or the higher it "ranks," the more searchers will visit that site. Aviation 
Internet Marketing can also target different kinds of search, including image search, local search, and industry-specific vertical search engines. AeroSoft is very much indexed by all major search engines. For Aviation Internet Marketing AeroSoft Corp is Best in India & Finest in Asia. More then 
450 Pages has been indexed by Google & Yahoo.

Q: What is basic concept of Aviation B2C Company ?
A: www.AeroSoftInternet Marketing.Com is an Aviation B2C company allows others to park Aviation domain with us. Aviation Domain Parking is our Primary business. Delivering 
high quality, cost effective, reliable result-oriented Aviation web and Aviation e-commerce solutions on time for a global 
Aviation clientele. Professionalism, Skill and Expertise are the tools we use to make the web work for your business bringing in maximum return on your investment in 
shortest possible time. www.AeroSoft.in 
develop unique Aviation web solutions which 
ensure increased efficiency and competitive 
advantage for your Aviation Training 
business and thus to your end users. 
www.AeroSoftCorp.in specialize only in 
Aviation web management & development, 
Aviation search engine optimization[Aviation 
Internet Marketing ] and Aviation web 
marketing, Aviation ecommerce, Aviation 
content writing. www.AeroSoftOrg.in build 
Aviation web solutions, which evolve with 
the changing needs of your business. 
Aviation B2C Business to Client is the 
process of improving the volume and quality 
of business and traffic to a Portal 

Q: Is AeroSoft Corp Appoint DBA for Aviation 
Internet Marketing ?

A: AeroSoft Corp is pioneer in DBA concept 
in India. AeroSoft Corp.will give DBA one of 
its Aviation B2B or B2C project to develop & 
promote. DBA will do it at his / her own 
place & manage the Portal . DBA needs to 
share the revenues with AeroSoft Corp on MOU 
basis. DBA will be directly responsible for 
all revenues generations. This is completely 
an Out source project. AeroSoft will trained 
the candidates for the project.

Q. I am a Web Developer/Software Engineer, how Internet Marketing is better for my career?
A. Due to recession in IT industry world 
wide maximum no of openings are coming in
Internet Marketing as compare to any other IT profession. Most of the

Q. I am new to Internet Marketing what do you recommend?
A. Internet Marketing is a profession that 
has great demand in IT field Today. It is 
very fast upcoming   technology which can be 
practiced while working for a company or as 
a solo Internet Marketing practitioner. As a 
solo Internet Marketing practitioner you can 
make even more money. Now a days most of the smart Internet 

Marketing makes more money then normal 

Software Engineers.
Q. Which Are The MNCS hiring Internet 

Marketing professionals?
A. More then 99% big MNCs Including al most 

all fortune 500 companies having team of 

dedicated Internet Marketing and Social Net 

workers. Now a days its becoming fashion for 

many celebrities to keep personal team of 

Internet Marketing rather then normal 

software Engineer.

Q.How do you ensure that by Learning 

Internet Marketing is a good for job ?
A. The Web has changed the way companies do 

business, so to some extent today's 

marketers and advertisers need to have at 

least some Internet Marketing Professionals. 

Finally, if you need some more proof that 

Internet Marketing is a great career, have a 

look at the available Internet Marketing job 

sites on line. As compare to normal software 

engineer who knows only JAVA or .Net 

probability of getting jobs for Internet 

Marketing professional is 200% more.
Q. What would be my career graph,if i choose 

Internet Marketing as my stream?
A. If you are looking for a rigorous career 

path with a distinguished company that sold 

products as well as provided services, 

wanted a better work life balance For 

somebody who comes from design, development 

or web administration, Internet Marketing 

might look not technical enough and you 

might feel that you will downgrade if you 

move to Internet Marketing. Don't worry so 

much – you can learn a LOT from Internet  

Marketing, so if you are a talented techie, 

you are not downgrading but you are actually 

upgrading your skills packages.

Q. I am a Software Engineer / Programmer. Is 

there anything useful to me?
A :If you are a talented Software Engineer / 

Programmer, you are not downgrading but you 

are actually upgrading your skills packages. 

Most of the creative Software Engineer / 

Programmers learning Internet Marketing to 

get an extra skills for better Job 

prospects.

Q. Why Big companies like IBM, Microsoft or 

TCS needs so many Internet Marketings  ?
A.  Every Big companies like IBM, Microsoft 

or TCS needs economic Branding in the time 

of recession,  Internet Marketing is the 

most economic way to promote online 

products.
Q: What kind of a career in Internet 

Marketing/SEM?
A: There are thousands of job openings in 

the online marketing industry and many of 

the job descriptions include search engine 

marketing experience. Experienced and 

entry-level Internet 
Marketing/SEM professionals are 

needed.Internet Marketing Job Categories 

Many of the Internet Marketing/SEM firms, 

particularly the larger firms, have 

employees in these job categories:

• Analytics
• Business Management/Development
• Link Building
• Event Building
• Organic Search Engine Optimization
• Offline Marketing/Advertising
• Public Relations/Reputation Management
• Paid Search/PPC Management
• Web Design
• Social Media
• Web Development/Programming
• Web Design
• Writing/BloggingQ : Duration of Internet Marketing Training?
A : Internet Marketing training aprox 3 

Months / 6 Months 90 Minutes per day.

Q : Any certification once the training is 

successfully completed?
A : Yes. All successfull candidates shall be 

provided with dual Certification from ISIM & 

AeroSoft Certified Internet Marketing 

professional. Also they will get their names 

on all their live projects.

Q : Do I needs any previous Experience in IT 

or Internet Marketing Industry
A : No prior experience required for 

learning Internet Marketing.

Q : I wanna work only on JAVA or .Net not on 

only Internet Marketing ?
A : You are most welcome to learn JAVA or 

.Net with AeroSoft Corp.But now a days job 

opportunities are much more in Internet 

Marketing as compare to JAVA and .net. Still 

if you wish we conduct JAVA or .Net training 

with Internet Marketing

Q: What is AeroSoft Corp ?
A: AeroSoft Corp is an Aviation IT & 

Internet Marketing company, allows you to 

park your Aviation domain with us. Aviation 

Domain Parking is our Primary business. 

Delivering high quality, cost effective, 

reliable result-oriented Aviation web and 

Aviation e-commerce solutions on time for a 

global Aviation clientele. We specialize 

only in Aviation web management & 

development, Aviation search engine 

optimization [Aviation Internet Marketing ] 

and Aviation web marketing, Aviation e 

Commerce, Aviation content writing, . We 

build Aviation web solutions, which evolve 

with the changing needs of your business. We 

have a highly capable out source team of 

Aviation web consultants and Aviation web 

marketing professionals who know how to 

deliver results. We focus on Aviation 

Internet Marketing rather. AeroSoft Promote 

Aviation Training companies on its more then 

25 AeroSoft owned Aviation portals and more 

then 60 Aviation web portals 35000 search 

engines.

Q: Is AeroSoft Corp a Big Company ?
A: AeroSoft Corp is not a Big Aviation 

Internet Marketing company. We have a very 

limited resources to work. most of our work 

we out source to local vendors and keep our 

quality control on all products.

Q: Does AeroSoft is a Full Service Aviation 

Internet Marketing services ?
A: AeroSoft is not a Full Service Aviation 

Internet Marketing services. Its a 100% 

recession proof No frill, low cost Aviation 

Internet Marketing services

Q: Is AeroSoft Corp a Pilot Training Co ? ?
A: AeroSoft Corp is not an Aviation training 

company. We only promote other training 

companies of Australia, Canada, Philippines 

and USA. AeroSoft is a b2b Aviation company 

and take Aviation Internet Marketing 

projects.

Q: Is AeroSoft Corp Best Aviation Internet 

Marketing Company ?
A: AeroSoft Corp is Indexed as India’s Best 

and Asia’s Finest b2b Aviation Internet 

Marketing company by most of the search 

engines including AltaVista, Google, Hotbot, 

MSN and yahoo. More then 35000 search 

engines world wide have indexed AeroSoft as 

“India's Best and Asia’s Finest b2b Aviation 

Internet Marketing company” One can search 

in any search engine with keyword “as 

India’s Best and Asia’s Finest b2b Aviation 

Internet Marketing company” And find 

themselves.

Q: What is basic concept Aviation Internet 

Marketing Company ?
A: Aviation Internet Marketing is the 

process of improving the volume and quality 

of traffic to a Portal from search engines 

via "natural" ("organic" or "algorithmic") 

search results. Usually, the earlier a site 

is presented in the search results, or the 

higher it "ranks," the more searchers will 

visit that site. Aviation Internet Marketing 

can also target different kinds of search, 

including image search, local search, and 

industry-specific vertical search engines. 

AeroSoft is very much indexed by all major 

search engines. For Aviation Internet 

Marketing AeroSoft Corp is Best in India & 

Finest in Asia. More then 450 Pages has been 

indexed by Google & Yahoo.

Q: What is basic concept of Aviation B2B 

Company ?
A: Aviation B2B Business to business is the 

process of improving the volume and quality 

of business and traffic to a Portal from 

search engines via "natural" ("organic" or 

"algorithmic") search results. Usually, the 

earlier a site is presented in the search 

results, or the higher it "ranks," the more 

searchers will visit that site. Aviation 

Internet Marketing can also target different 

kinds of search, including image search, 

local search, and industry-specific vertical 

search engines. AeroSoft is very much 

indexed by all major search engines. For 

Aviation Internet Marketing AeroSoft Corp is 

Best in India & Finest in Asia. More then 

450 Pages has been indexed by Google & 

Yahoo.

Q: What is basic concept of Aviation B2C 

Company ?
A: www.AeroSoftInternet Marketing.Com is an 

Aviation B2C company allows others to park 

Aviation domain with us. Aviation Domain 

Parking is our Primary business. Delivering 

high quality, cost effective, reliable 

result-oriented Aviation web and Aviation 

e-commerce solutions on time for a global 

Aviation clientele. Professionalism, Skill 

and Expertise are the tools we use to make 

the web work for your business bringing in 

maximum return on your investment in 

shortest possible time. www.AeroSoft.in 

develop unique Aviation web solutions which 

ensure increased efficiency and competitive 

advantage for your Aviation Training 

business and thus to your end users. 

www.AeroSoftCorp.in specialize only in 

Aviation web management & development, 

Aviation search engine optimization[Aviation 

Internet Marketing ] and Aviation web 

marketing, Aviation ecommerce, Aviation 

content writing. www.AeroSoftOrg.in build 

Aviation web solutions, which evolve with 

the changing needs of your business. 

Aviation B2C Business to Client is the 

process of improving the volume and quality 

of business and traffic to a Portal from 

search engines via "natural" ("organic" or 

"algorithmic") search results. Usually, the 

earlier a site is presented in the search 

results, or the higher it "ranks," the more 

searchers will visit that site. Aviation 

Internet Marketing can also target different 

kinds of search, including image search, 

local search, and industry-specific vertical 

search engines. AeroSoft is very much 

indexed by all major search engines. For 

Aviation Internet Marketing AeroSoft Corp is 

Best in India & Finest in Asia. More then 

450 Pages has been indexed by Google & 

Yahoo.
Q: Is AeroSoft Corp Appoint DBA for Aviation 

Internet Marketing ?
A: AeroSoft Corp is pioneer in DBA concept 

in India. AeroSoft Corp.will give DBA one of 

its Aviation B2B or B2C project to develop & 

promote. DBA will do it at his / her own 

place & manage the Portal . DBA needs to 

share the revenues with AeroSoft Corp on MOU 

basis. DBA will be directly responsible for 

all revenues generations. This is completely 

an Out source project. AeroSoft will trained 

the candidates for the project.

Q. I am a Web Developer/Software Engineer, 

how Internet Marketing is better for my 

career?
A. Due to recession in IT industry world 

wide maximum no of openings are coming in
Internet Marketing as compare to any other 

IT profession. Most of the

Q. I am new to Internet Marketing what do 

you recommend?
A. Internet Marketing is a profession that 

has great demand in IT field Today. It is 

very fast upcoming   technology which can be 

practiced while working for a company or as 

a solo Internet Marketing practitioner. As a 

solo Internet Marketing practitioner you can 

make even more money.
Now a days most of the smart Internet 

Marketing makes more money then normal 

Software Engineers.
Q. Which Are The MNCS hiring Internet 

Marketing professionals?
A. More then 99% big MNCs Including al most 

all fortune 500 companies having team of 

dedicated Internet Marketing and Social Net 

workers. Now a days its becoming fashion for 

many celebrities to keep personal team of 

Internet Marketing rather then normal 

software Engineer.

Q.How do you ensure that by Learning 

Internet Marketing is a good for job ?
A. The Web has changed the way companies do 

business, so to some extent today's 

marketers and advertisers need to have at 

least some Internet Marketing Professionals. 

Finally, if you need some more proof that 

Internet Marketing is a great career, have a 

look at the available Internet Marketing job 

sites on line. As compare to normal software 

engineer who knows only JAVA or .Net 

probability of getting jobs for Internet 

Marketing professional is 200% more.
Q. What would be my career graph,if i choose 

Internet Marketing as my stream?
A. If you are looking for a rigorous career 

path with a distinguished company that sold 

products as well as provided services, 

wanted a better work life balance For 

somebody who comes from design, development 

or web administration, Internet Marketing 

might look not technical enough and you 

might feel that you will downgrade if you 

move to Internet Marketing. Don't worry so 

much – you can learn a LOT from Internet  

Marketing, so if you are a talented techie, 

you are not downgrading but you are actually 

upgrading your skills packages.

Q. I am a Software Engineer / Programmer. Is 

there anything useful to me?
A :If you are a talented Software Engineer / 

Programmer, you are not downgrading but you 

are actually upgrading your skills packages. 

Most of the creative Software Engineer / 

Programmers learning Internet Marketing to 

get an extra skills for better Job 

prospects.

Q. Why Big companies like IBM, Microsoft or 

TCS needs so many Internet Marketings  ?
A.  Every Big companies like IBM, Microsoft 

or TCS needs economic Branding in the time 

of recession,  Internet Marketing is the 

most economic way to promote online 

products.
Q: What kind of a career in Internet 

Marketing/SEM?
A: There are thousands of job openings in 

the online marketing industry and many of 

the job descriptions include search engine 

marketing experience. Experienced and 

entry-level Internet 
Marketing/SEM professionals are 

needed.Internet Marketing Job Categories 

Many of the Internet Marketing/SEM firms, 

particularly the larger firms, have 

employees in these job categories:

• Analytics
• Business Management/Development
• Link Building
• Event Building
• Organic Search Engine Optimization
• Offline Marketing/Advertising
• Public Relations/Reputation Management
• Paid Search/PPC Management
• Web Design
• Social Media
• Web Development/Programming
• Web Design
• Writing/Blogging
Thanks,

Surbhi Maheshwari [MBA Fin / Mktg ] 
Manager Finance
On Line Assistence :
Posted by at No comments:
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